At chick*u*do, we engineer our products to maximize quality, utility, and durability. Have a problem? Let us *know* and we’ll help make it right.

15 Day Satisfaction Guarantee

We know you’ll love your chick*u*do product. However, you may return your unused or like-new product within 15 days of delivery for a refund with proof of purchase from our website or authorized reseller. Cost of shipping will be deducted from all refunds of non-defective merchandise.

Return Procedure

Step 1
Please email us at [email protected] to inform us that you would like to make a return.

Step 2
We will provide you with a prepaid return label to ship the gear back to us (domestic shipments only). Returns and exchanges are accepted within 15 days from date of delivery in like-new condition with no visible wear and tear. Cost of shipping will be deducted from all refunds of non-defective merchandise.

Step 3
Print our *Return Merchandise Authorization Form*, and complete it to the best of your ability. Include it in the return package with your gear.

Step 4
Ship your product via the prepaid return label we provided.