chick*u*do™ Frequently Asked Questions
Q. What is included in the u*do*lunch kit?
The u*do*lunch kit includes a fabric wall hanging organizer (with rope), 50 laminated meal cards (including 1 blank card per category), a Name card with instructions, a dry erase marker, and pockets to store materials.
Q. I have multiple kids. How many u*do*lunch kits do I need?
We recommend one u*do*lunch organizer per child, as it allows the child to “own” his or her lunch.
Q. How do I care for my u*do*lunch wall hanging?
Spot clean with a mild detergent. The wall hanging should not be laundered or dry cleaned.
Q. What are the dimensions of the u*do*lunch fabric wall organizer?
Product Dimensions are 12″W x 21.25″ L. It is decorative enough to hang on your wall but compact enough to hide in a cabinet.
Q. What meal cards are included in the starter pack?
The starter pack includes 50 cards: 14 mains, 6 sides, 11 veggies, 10 fruits, and 4 sweets, 1 blank card for each category. All cards are color coded and easy to sort into categories.
Q. Do you offer replacement card packs?
Yes. Our laminated cards with round edges are specifically engineered for durability. As parents, we realize that kids can be tough on their tools — and even misplace things occasionally. Check our online store for order details.
Q. Do you offer additional card packs for kids with dietary restrictions?
Additional card packs are under development. Sign up for our email list to stay informed.
Q. Can I customize the wall-hangings for my children?
Each kit comes with a laminated name card that can be displayed in the bottom pockets. You can also visit a local embroidery store to add custom stitching.
Q. Do you offer additional products?
Yes, we will! Sign up for our email list so we can let you know as we release new products.
Q. If I pre-order, when can expect to receive my u*do*lunch kit?
Production is in process. All pre-orders should be delivered by September 5, 2017.
Q. Once in stock, how many days will it take to deliver my u*do*lunch kit?
7-10 days including a 2-5 day processing window for each new order. We ship domestically via USPS Mail, with typical delivery timeframes of 2-5 business days.
Q. I don’t live in North America. Do you ship international orders?
Unfortunately, we do not ship internationally at this time.
Q. Can I buy u*do*lunch kits in retail stores?
Not at this time. Please visit our online store to order.
Still have questions? Contact us anytime.